When things break
Where to look first, runbooks, and learning from real failures.
QuickCart: 3am. Checkout is down. What do you open first?
Lessons in this module
- Where to look firstA checklist that finds most problems in minutes.ReadyDone
- RunbooksProcedures written down, tested and timed.ReadyDone
- Real incidentsEvery failure from this course, and what it taught.ReadyDone
Put this module to work in Project 5: The pipeline.